How will my parcel be delivered?
Louise Georgette Millinery delivers goods via Royal Mail for UK deliveries, and alternative courier services for Rest of the World. When your parcel is delivered you will be asked to sign for it as proof of receipt. If you are not there, a card will be dropped through your door stating how to get your parcel.
If you're wanting to order from outside of England, Wales or Scotland please get in touch with us prior to purchase for a postage quote.
All our hats are handmade-to-order so please allow 2-3 weeks for production. We'll try and give you updates along the way. Sometimes we need to order in specialist materials and this could take time if we do not have this in stock.
If this is an urgent order please get in touch and we will try to accommodate your deadline.
Delivery times after your piece has been lovingly hand-crafted are as follows:
UK Mainland: 2 to 3 working days / EU and UK Islands: 5 days / International: 8 days.
Unfortunately, we are not able to offer weekend or bank holiday deliveries.
UK: Shipping within Scotland, England and Wales is free. EU, NI & Isle of Man postage may require the purchaser to pay import duties upon delivery.
International: Delivery prices vary per order and per country depending on the size of the box required. Please request a quote for accurate prices and express services. All relevant import taxes and duties must be paid by you when the item is delivered.
‘Delivered at Pace'
For EU transactions from 1st Jan 2021 we operate via the ‘delivered at pace’ (DAP) shipping method. Also called delivered duty unpaid (DDU). As the seller, we only take responsibility for shipping the products, and the customer is required to pay any import costs, such as VAT, duties, and clearing fees.